Effective Date: August 7, 2025
1. Information Collection
When you request a free quote or submit your information (such as name, email, or phone number) via our website, you consent to Concrete Coating Experts collecting and using that information to contact you regarding our services. You also agree to receive communication via SMS and/or AI-powered calls, with the option to opt‑out at any time (e.g., by replying “OUT”).
2. How We Use Your Information
We utilize the personal data you provide for the following purposes:
- To contact you about your inquiry, project, or estimate.
- To send updates, reminders, or messages related to your request via phone, email, text, or AI-enabled calls.
- To conduct digital remarketing—meaning, we may display ads to you on other platforms if you’ve previously interacted with our site.
3. No Resale of Personal Data
We never sell, lease, or trade your personal information to third parties. Your privacy and trust are paramount.
4. Information Sharing
We may share your data internally among team members or with trusted service providers, solely for the purpose of delivering our services or marketing to you. However, we do not disclose or transfer your personal data to external parties for resale.
5. Cookies & Tracking Technologies
We may use cookies, tracking pixels, or similar tools to personalize your experience, analyze website usage, or support remarketing campaigns. You can manage or disable cookies via your browser settings, though this might affect site functionality.
6. Security Measures
Concrete Coating Experts employs reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access or disclosure.
7. Policy Updates
We reserve the right to update this privacy policy. Any changes will be posted on our website, and we encourage you to review it periodically.
8. Contact Us
If you have questions about this policy or wish to exercise your privacy rights (e.g., access, deletion, or opt-out), please contact us at concretecoatingexperts@gmail.com.